Taking into account Alberta Health Services recommendations regarding the COVID-19 pandemic, Actualize will be offering clients the opportunity to pursue services via phone or video counselling. In-person appointments will also be offered to those who are feeling well and have not travelled/been in contact with those confirmed as having COVID-19. Decontamination and cleaning procedures are occuring between clients in our office locations. Clients who present in the office with physical symptoms of illness or are self-reporting symptoms are being asked to reschedule their appointments via phone or video counselling.

Existing clients? You will be receiving periodic email updates as provincial health authority recommendations are made available.

New client? Contact Actualize at or 780-499-7693 to determine how we could help you best at this time!

Should you have questions regarding COVID-19 policies at Actualize Psychological Services, please email


phone: 780-499-7693

Are you a new, prospective client? Contact us via email at to set up a convenient time for a free, 15 minute phone consultation. As privacy and security cannot be guaranteed online, please limit sensitive information included in emails. 

If you are in need of immediate, free support, please contact the Edmonton Region 24-hr Distress Line at 780-482-4357.

If you are in crisis or feel your immediate physical safety is at risk, please call 911 or visit the nearest emergency room.

Locations & Hours 

North Location

9am-3pm - Mondays, Wednesdays, & Fridays 

#9, 44 St. Thomas Street
St. Albert, AB

South Location

9am-3pm - Tuesdays, Thursdays, & Sundays 

Ellwood Commercial Centre
2607 Ellwood Drive SW
Edmonton, AB

The good life is a process, not a state of being. It is a direction not a destination.

Carl Rogers